my money has been debited but it is not reflecting in wallet why

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My money has been debited but it is not reflecting in Wallet, why?

At Paytm, your money is your’s. If ever an amount is deducted from your bank/card but the payment or transaction is not successful, we will refund the amount to your card/bank the moment we get a confirmation from your bank. Refunds are credited to your bank/card usually in 3 – 4 working days however sometimes your bank can take upto 7 working days. We also share a Reference Number for the refund that can be used to check with your bank on the status of the refund. If the amount is not credited in your account within this time frame, then we request you to please check with your bank. If your bank is unable to share your refund status then please contact us at Care along with your latest bank statement from the date of transaction.