Food Wallet
I paid through Paytm to purchase food items from a store, however, money got deducted from my Paytm wallet instead of Paytm food wallet, despite food wallet balance being available.
This could happen because the merchant is not registered with us as a food category merchant at the time of merchant onboarding. Hence, please advise the merchant to contact the Paytm merchant helpline number and get his category updated if the merchant is actually a food category merchant.