How do I add or change my registered email address

My Account
How do I add or change my registered email address?

App
Please use your own valid email address as we send order details and wallet statement to this email address.

  1. Launch Paytm app
  2. Go to ‘Profile’ section at the bottom of the page
  3. If you are not logged in: click on ‘sign in to Paytm’ (If you are logged in, skip Step 3)
  4. Click on your name at the top of the page
  5. Click on ‘Edit’ on top right corner of the page
  6. In case of adding an email for the first time, enter an email address and click on ‘save’
  7. In case of changing email address, replace the existing email address with your new email address and click on ‘save’
  8. Enter the OTP sent on your registered mobile number
  9. A verification link will be sent to your new Email address; Go to your email account and click the link sent on email from Paytm for verification
  10. Your Email address is added / changed

Web
Please do not share your password with anyone, not even with someone claiming to be from Paytm. For changing password:

  1. Visit Paytm.com
  2. If you are not logged in: click on ‘Log In/Sign Up’ on the top-right corner of the page and login by entering your registered details (If you are logged in, skip step 2)
  3. Go to your account in the top-right corner and click on ‘View profile’
  4. Click on ‘Edit Profile’
  5. In case of adding an email for the first time, enter an email address and click on ‘Save’. In case of changing email address, replace the existing email address with your new email address and click on ‘Save’
  6. Enter the OTP sent to your registered mobile number
  7. A verification link will be sent to your new email address. Go to your email account and click the link sent on email from Paytm for verification