How do I verify my mobile number

My Account
How do I verify my mobile number?

App
Please use your own mobile number here as you will receive real-time SMS and One Time Password (OTP) on the registered mobile number.

  1. Launch Paytm app
  2. Go to ‘Profile’ section at the bottom of the page
  3. If you are not logged in: click on ‘sign in to Paytm’ (If you are logged in, skip Step 3)
  4. Click on your name at the top of the page
  5. Click ‘Verify Now’ in front of your Mobile number
  6. Enter the OTP sent to your mobile number for verification
  7. If you do not have access to your registered mobile number, contact us: Click here
  8. Click on ‘Others’
  9. Click on ‘Item Status’ and select ‘Others’ from the drop down
  10. Write about the issue you are facing and enter your Email address
  11. Click on ‘Submit Your Query’ & we will connect with you within 24 hours

Web
Please do not share your password with anyone, not even with someone claiming to be from Paytm. For changing password:

  1. Visit Paytm.com
  2. If you are not logged in: click on ‘Log In/Sign Up’ on the top-right corner of the page and login by entering your registered details (If you are logged in, skip step 2)
  3. Go to your account in the top-right corner and click on ‘View profile’
  4. Click ‘Verify Mobile Number’ in front of your mobile number, if you do not see ‘Verify Mobile Number’ that means your mobile number is already verified
  5. Enter the OTP sent to your mobile number for verification
  6. If you do not have access to your registered mobile number, contact us: https://paytm.com/care/ticket. Click on ‘Something else’
  7. Click on ‘Your issue is regarding’ and select ‘Others’
  8. Write about the issue you are facing and we will connect with you within 24 hours