i have two accounts in paytm how can i have a single account with combined balance

My Account
I have two accounts in Paytm, how can I have a single account with combined balance?

App
We do not have this feature on App. Please user Paytm.com website for this feature.

Web
Now you can merge your accounts without any hassle at Paytm.com and also choose the account details you want to keep.

  1. Visit Paytm.com
  2. Click on ‘Log In/ Sign Up’ on the top-right corner of the page
  3. Log in to your account and click on your name on the top-right corner of the page
  4. Tips to choose the account you want to login:
    1. a. If you have one upgraded (KYC done) account, we suggest that you login with the upgraded account. The merged account will have the same KYC status as that of the account used to login.
    2. b. Login to the account with higher balance
  5. Click ‘View Profile’ below your name
  6. Click on ‘Edit Profile’

If you want to change your mobile number of this account:

  1. Change the existing mobile number to your new mobile number and click on ‘Save’
  2. Enter the OTP sent to your existing mobile number & new mobile number
  3. Click on ‘No, I didn’t’ in the screen that appears
  4. Your account details will be updated with your new mobile number

If an account already exists with your email address:

  1. Change the existing mobile number to the mobile number in the other account and click on ‘Save’
  2. Enter the OTP sent to your existing mobile number and the new mobile number
  3. Click on “Yes I did” in the screen that appears
  4. Answer the security questions to verify your ownership and click on “Merge accounts”
  5. If you have email address in both the accounts, select which email address you want to keep in the updated account
  6. If you select the email address from the other account, you will have to verify it through OTP sent to that email address
  7. Your balances will be added and your account details are updated as per your choice

If you want to change your email address of this account:

  1. Change the existing mobile number to your new mobile number and click on ‘Save’
  2. Enter the OTP sent to your existing mobile number & new mobile number
  3. Click on ‘No, I didn’t’ in the screen that appears
  4. Your account details will be updated with your new mobile number

If an account already exists with your email address:

  1. In case of adding an email for the first time, enter the email address of the other account and click on ‘Save’. In case of changing email address, replace the existing email address with the email address of the other account and click on ‘Save’
  2. Enter the OTP sent to your existing mobile number
  3. A verification link will be sent to your updated email address. Go to your email account and click the link sent on email from
  4. Click on “Yes I did” in the screen that appears
  5. Answer the security questions to verify your ownership and click on “Merge accounts”
  6. If you have mobile number in both the accounts, select which mobile number you want to keep in the updated account
  7. If you select the mobile number from the other account, you will have to verify it through OTP sent to that mobile number
  8. Your balances will be added and your account details are updated as per your choice

Note: This feature is currently available on Paytm website only. You will not be able to access this feature on Paytm Mobile App.