My Account
I just received an Email saying that my mobile number has been moved to a different account. How can I access my account/wallet balance?
Don’t worry. Your balance is safe with us. Please follow the steps to claim access to your account/balance:
- Launch Paytm app
- Tap on “login” icon at the bottom of the app
- Tap on “Login to Paytm”
- Enter your registered Email address, Paytm password & click on “Secure login”
- You will be asked to add a mobile number
- Add your new mobile number and enter the OTP
- You can access your account and balance with your updated mobile number