i have logged in to paytm after a long time more than 12 months i had some balance in paytm cash which i cannot see in my paytm wallet now how can i recover it

Passbook
I have logged in to Paytm after a long time (more than 12 months). I had some balance in Paytm Cash which I cannot see in my Paytm wallet now, how can I recover it?

No worries! Just follow the steps and write to us

  • Visit Paytm Care
  • Select Payments/Paytm Wallet
  • Select ‘Regarding ‘ Something else/Others’
  • In the details field please write ‘ Claim old Paytm cash balance for Mobile number
  • Our team will help you recover the amount at the earliest.