In case of Recharges, bill payments, tickets, deals or adding money:After a successful transaction, the cash back takes 24hrs to be credited to your Paytm Wallet.
In case of a shopping order: Cashback will be credited into your Paytm Wallet within 24 hrs of your item being shipped (for prepaid order only). In case of EMI, Cashback gets credited once the return period gets over. However, if the product has no return policy and you have opted for EMI, the cashback gets credited post 7 days from the delivery of the product.
Please note that cashback can be delayed because of the monthly limit of Rs.10000 of the Paytm wallet. In such cases, Cashback amount will be added to the wallet automatically on the first day of the next month. Else, you can upgrade the wallet. We would recommend that you get your KYC done, so that you don’t face any issue because of wallet limits.
In case you need further assistance, please contact us at Care .