my cash-back is delayed

Cash back can be delayed because of the monthly limit of Rs. 20000 of the paytm wallet. In such cases, Cash back amount will be added to the wallet automatically on the very first day of the next month. Else, you can upgrade the wallet. We would recommend that you get your KYC done, so that you don’t face any issue because of wallet limits. KYC accounts can hold up to 1 lac rupees. To upgrade your wallet, please go to https://paytm.com/blog/KYC