I suffered a loss on my Paytm wallet balance, how should I claim from the wallet insurance

Wallet Insurance
I suffered a loss on my Paytm wallet balance, how should I claim from the wallet insurance?

  1. You need to inform Paytm on the customer care no. +91 9643 979797 within 12 hrs. of any such fraudulent transaction / loss/theft of device.
  2. In case of loss/theft of the device, you will need to lodge an FIR about loss of device with the police and share proof with Paytm within 24hrs. of the loss/theft.
  3. Paytm will block the your wallet post reporting and validation of your loss to prevent any future loss
  4. Paytm will assess if the claim is genuine. If the claim is found to be genuine, Paytm will ensure settlement of the claim to you within 5 working days of reporting the incident
  5. The claim will be settled in your Paytm wallet once you confirm that you have access to your account and that the password has been changed.